Customers Service information
Contact Information for Customer Service:
252-303-3006
For general inquiries, you can reach out to IBX Realty during business hours
Monday - Friday 9:00am to 4:00pm
However, specific phone numbers for customer service related to text messaging are not directly listed, but you can contact their main line or check their official website for the most current contact details.
To Email general inquiries for customer service issues at ibxrealty@gmail.com or visit the contact us tab found on our website, www.ibxobx.com.
IBX Realty Privacy Policy
Welcome to IBX Realty. Your privacy is of utmost importance to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how IBX Realty collects, uses, and protects the personal information you provide when interacting with our services, either through our website, mobile apps, or in-person interactions.
Information We Collect
1.Personal Information:
Contact Information: Name, email address, phone number, mailing address.
Property Information: Details about properties you're interested in or manage with us.
Transaction Information: Details of sales, rentals, or leases.
User Account Information: If you create an account, we collect login details.
2.Non-Personal Information:
Usage Data: Information on how you interact with our website or app (e.g., pages visited, time spent).
Device Information: Data about your device, including browser type, IP address, and operating system.
3.Cookies and Similar Technologies:
We use cookies to enhance your experience, analyze trends, administer the site, track user movements around the site, and gather demographic information.
How We Use Your Information
Service Provision: To manage property listings, facilitate transactions, schedule showings, and communicate with you about your interests.
Communication: To send you information about properties, services, and updates or changes to our policies.
Improvement of Services To analyze user behavior to improve our website, services, and user experience.
Legal Compliance To comply with legal obligations or to protect our rights, privacy, safety, or property.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:
Service Providers: We may share information with third-party vendors who assist in providing our services (e.g., web hosting, payment processing).
Legal Requirements: We may disclose information in response to legal processes like court orders or to enforce our Terms of Service.
Your Rights
Access and Correction:** You can request to see, update, or correct your personal information.
Opt-Out: You can choose to stop receiving promotional emails or text messages by following the unsubscribe instructions or contacting us.
Data Portability: You have the right to receive personal data concerning you in a structured, commonly used, and machine-readable format.
Security
We use reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
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By using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services, consult the official IBX Realty website or contact them directly.
IBX Realty Terms and Conditions
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1. Acceptance of Terms
By accessing or using any services provided by IBX Realty, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any of these terms, please do not use our services.
2. Services
IBX Realty provides real estate brokerage services, including but not limited to, property listing, sales, rentals, property management, and real estate consultation. These services are subject to availability and may be modified or discontinued without notice.
3. Account Registration
Eligibility: You must be at least 18 years old to create an account or use our services.
Account Information: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Security: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
4. Use of Services
Proper Conduct: You agree to use our services only for lawful purposes and in accordance with these Terms.
Prohibited Actions: You may not engage in any activity that interferes with or disrupts our services or servers or networks connected to our services, including transmitting any worms, viruses, or any code of a destructive nature.
5. Intellectual Property
All content included on our platform, such as text, graphics, logos, images, as well as the compilation thereof, is the property of IBX Realty or its content suppliers and protected by U.S. and international copyright laws.
6. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
7. Payment
Fees: Where applicable, you agree to pay all fees and charges associated with your use of our services at the rates in effect when the charges were incurred.
No Refunds: All sales or service fees are non-refundable unless explicitly stated otherwise.
8. Limitation of Liability
IBX Realty shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of our services.
9. Indemnification
You agree to indemnify, defend, and hold harmless IBX Realty, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the service using your account.
10. Termination
We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.
11. Changes to Terms
IBX Realty reserves the right, at its sole discretion, to change, modify, add, or remove portions of these Terms at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of the service following the posting of changes will mean that you accept and agree to the changes.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of [State of IBX Realty's incorporation, e.g., North Carolina], without regard to its conflict of law provisions.
13. Dispute Resolution
Any disputes arising out of or related to these Terms or the services shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules for arbitration of consumer-related disputes.
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By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.